Frequently Asked Questions
SOME FREQUENTLY ASKED QUESTIONS
What is group buying? Is group buying safe?
Group buying means a group of 5 to 10 people pre-order a product together. This leverages collective purchasing power to buy goods at a discounted or lowest possible price. Each participating member only pays a small fraction of the product’s original price. This allows users to access premium accounts at a reasonable cost.
Group buying refers to shared accounts where multiple users can share one account. Therefore, we advise against arbitrarily connecting personal accounts to the tool (for example, connecting Facebook, YouTube channels, etc.). If you need to connect your account during use, please remove it from the tool after use to ensure that others cannot access and manipulate your assets.
So, are all the sales accounts on the website shared?
Of course not. ToolsClick offers a wide variety of software, accounts, and tools, including general-purpose, personal, and official upgrade options, etc.
Each ToolsClick product will have annotations and notes to help customers distinguish between shared and private accounts.
What are the operating hours of ToolsClick?
ToolsClick operates during the following hours:
- Monday to Saturday (closed on weekends)
- 08:00 – 12:00 and 13:30 – 17:00 and 20:00 – 22:30
Customers can contact ToolsClick via:
- Facebook: https://www.facebook.com/groups/toolsclick
- Email: toolsclickai@gmail.com
Note:
- We do not work on public holidays as stipulated by the Department of Labor.
- Outside of business hours, we still provide customer support, but the response time will be slower. We appreciate your understanding.
First, customers select products and add them to their shopping cart. After checkout, you will receive an email notification.
Does the ToolsClick product offer an API?
We do not provide APIs for any products to avoid potential risks and potential impact on other customers. However, a few products may offer APIs, and we will specify this in the product description.
Is there a refund if the product doesn’t work?
If you are not satisfied with our service, you can request a refund within 24 hours of signing up. After 24 hours, you cannot request a refund as this is a group purchase service.
If your account is terminated, suspended, or blocked due to a violation of any of our terms and conditions, users cannot request a refund.
If the product is defective and cannot be repaired for an extended period, you can request an exchange or a refund.
See Our refund policy here
Can the account be used on multiple devices?
Each account can only be used on one device.
